Prestige Flowershop Lagos

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FAQs

Frequently Asked Questions

When we say we’re different, we mean it. That includes our promise to quickly address any issue.

The get well soon flowers must be bright and lively such as yellow roses, pink tulips, daisies, sunflowers.

While placing an order from Prestige Flower shop Lagos, shake out your concerns as we will deliver fresh and fragrant flowers to your doorstep.

The earlier we can deliver your flowers is between 2-3 hours.

Our delivery service covers all areas of Lagos, from the bustling mainland to the serene islands. No matter where your recipient resides in Lagos, we can ensure their special occasion is brightened with fresh, beautiful flowers.

Is there a specific area in Lagos you’re interested in knowing more about? Perhaps you’d like to confirm if we deliver to a particular neighborhood or landmark? We are happy to provide more details if you have any further questions about our delivery coverage

No, we don’t accept COD orders. The acceptable payment methods at Prestige Flower Shop  are credit cards, debit cards, bank tansfer and bitcoin.

Yes, you can send flowers to Lagos from anywhere globally, be it the USA, UK, Canada, Australia, etc. Just visit Prestige Flowershop and place an order online as per display and choose the address’s online bouquet delivery date. Once we receive the order, we will process the order as per your choice and occasion. You can also order online flowers and a cake from the USA, UK, Canada, and other countries.

Have you heard of the word heart-melting? Or say, heart-warming? Or eye pleasing? Well, we at Prestige Flower Shop provide you with such gorgeous flowers and delicious cakes that will please the receiver beyond bounds. We are famous for our flowers, balloons, cakes & gifts.

We have a wide variety of flowers and bouquets online to choose from and all our products are so beautiful that you’ll have a hard time deciding what to order but we promise that would be the only hard time you’ll have because of us. So as guaranteed, we offer a wide range of flowers to choose from. We have yellow roses, pink roses, red roses, white roses, white lilies,  box flowers, heart shapes bouquets, ! That is one long list! But all of us like options. Don’t we? Then choose whatever fancies your heart and your eyes, and make that great an everlasting impression.

Yes, you can make a combo and send flowers online along with the cake. Add a cake, balloon or chocolates or both to your gorgeous flower bouquet and let your generous love flow in your relationship. You can send a cake and flowers to Lagos while sitting abroad.

Yes, you can send your message along with flower bouquet delivery. We value that it’s not only sending flowers, which matters; it is the message which goes along with flowers bouquet online that conveys your sincere feelings, which are hidden in the center of your heart. Hence we do offer a personalized message for the customer those who want to send flowers to Lagos. You can mention your message in the personal message section of checkout. We will use this message and deliver it along with flowers to the receiver through our bouquet online delivery.

03. The order

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

04. Returns, exchanges and complaints

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.
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